PROCUREMENT PROCESS

How to Request a Safety Data Sheet (SDS)

If your procurement or customs process requires an SDS before importing thermal paper or labels, here’s exactly what to ask for, what it typically covers, and how quickly you can expect it — a practical process page, not a regulatory explainer.

What to include in your request

To get an accurate SDS quickly, specify the exact product and size — the coating composition can vary slightly between product lines. Include:

1. Product name and size (e.g. “80mm thermal paper roll”)
2. Destination country (some buyers need country-specific compliance language)
3. Whether you need it in a specific language beyond English
4. Any specific standard your customs process references (e.g. REACH)

What a typical SDS covers

A Safety Data Sheet for thermal paper typically documents the coating composition (confirming BPA-free / phenol-free status), handling and storage recommendations, and relevant regulatory classification. It is a factual composition document, not a marketing certificate — this is exactly why customs and compliance departments request it instead of accepting a verbal claim.

FAQ

Is there a charge for an SDS?
No, it’s provided free of charge as part of the quote or order process for export and corporate buyers.
How long does it take to receive one?
It depends on whether a current SDS already exists for the exact product and size you need, or whether one needs to be prepared. Ask when requesting your quote for a specific timeline.
Do you provide it in formats other than PDF?
Standard format is PDF. If your compliance system requires a different format, mention it in your request.
Is an SDS the same as a REACH compliance certificate?
Not exactly — an SDS documents composition and handling information. If your process specifically requires a REACH declaration, mention this separately in your request.
Do I need to renew or re-request the SDS periodically?
Good practice is to request a current copy for each new order cycle, since formulations and regulatory references can be updated over time.
Need an SDS for your order?
Include your product, size and destination country.

Request SDS →

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