EXPORT GUIDE

Requesting Samples Before a Bulk Order

Testing a sample against your actual printer before committing to a container order is standard practice — and it catches problems a spec sheet alone can’t. Here’s how to request a sample that actually tells you something useful.

What a sample should verify

A sample isn’t just “a piece of the product” — it should let you check the three things a data sheet can’t fully confirm on its own:

1. Physical fit — does it load and feed correctly in your actual printer, not just match the width on paper?
2. Print quality — how does it look at your printer’s specific heat/pressure settings?
3. Packaging — is the roll wound and packed the way your operation expects?

What to include in a sample request

The more specific your request, the more useful the sample. Include your printer model or brand if known, the exact size you’re testing, and — if you’re evaluating for a specific use case (e.g. outdoor exposure, cold storage) — mention that so we can send the right material variant rather than a generic default.

FAQ

Are samples free?
Terms vary by product and destination — ask your export contact for current sample terms when you request one.
How long does it take to receive a sample internationally?
This depends on your location and shipping method. Ask for an estimated timeline when requesting — international courier is typically faster than including it with a future freight shipment.
Can I get samples of multiple sizes or materials at once?
Yes, if you’re evaluating more than one option, list all of them in a single request rather than requesting separately.
What if the sample doesn’t perform well in my printer?
Tell us specifically what went wrong (feed issue, print quality, fit) — often a different size, core diameter or material variant solves it, and we can send a corrected sample.
Does a good sample guarantee the bulk order will match exactly?
Bulk production follows the same specification as the approved sample. If you need a formal quality reference retained on file, mention this when placing the order.
Ready to request a sample?
Tell us your printer model, size and use case.

Request a Sample →

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